We may collect the following types of personal information:
Mailing or street address;
Telephone number and other contact details
;Age or Date Of Birth;Credit card information;
Your device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information;
Details of the products and services we have provided to you or that you have enquired about, including any additional information necessary to deliver those products and services and respond to your enquiries;
Any additional information relating to you that you provide to us directly through our website or app or indirectly through your use of our website or app or online presence or through other websites or accounts from which you permit us to collect information;
Information you provide to us through customer surveys;
Any other personal information that may be required in order to facilitate your dealings with us.
We may collect,hold, use and disclose your personal information for the following purposes:
To enable you to access and assess your application;
To operate, protect, improve and optimize our website | services | app, business and our users’ experience, such as to perform analytics, conduct research and for advertising and marketing;
To send you service, support and administrative messages, reminders, technical notices, updates, security alerts, and information requested by you;
To send you marketing and promotional messages and other information that may be of interest to you, including information sent by, or on behalf of, our business partners that we think you may find interesting;
To administer rewards, surveys, contests, or other promotional activities or events sponsored or managed by us or our business partners;
To comply with our legal obligations, resolve any disputes that we may have with any of our users, and enforce our agreements with third parties; and
To consider your employment application.
We may also disclose your personal information to a trusted third party who also holds other information about you. This third party may combine that information in order to enable it and us to develop anonymised consumer insights so that we can better understand your preferences and interests, personalize your experience and enhance the products and services that you receive.
Please consider all the entities to which you may disclose personal information and amend the list below to reflect these entities. These can, where similar, be grouped together (eg, third party suppliers and service providers’). ‘Disclose’ does not just refer to the transfer of information. You will also need to consider who has access to the personal information that you hold (eg, outsourced helpdesk services) and who might be storing that personal information (eg cloud storage providers). Please consider these types of disclosure and include these types of entities, where relevant.
Our employees and related bodies corporate;
Third party suppliers and service providers (including providers for the operation of our websites and/or our business or in connection with providing our products and services to you);Professional advisers, dealers and agents;
Payment systems operators (eg merchants receiving card payments);
Our existing or potential agents, business partners or partners;
Our sponsors or promoters of any competition that we conduct via our services;
Anyone to whom our assets or businesses (or any part of them) are transferred;Specific third parties authorized by you to receive information held by us;
Other persons, including government agencies, regulatory bodies and law enforcement agencies, or as required,authorized or permitted by law.
You can access the personal information we hold about you by contacting us using the contact us function. Sometimes, we may not be able to provide you with access to all of your personal information and, where this is the case, we will tell you why. We may also need to verify your identity when you request your personal information.If you think that any personal information we hold about you is inaccurate, please contact us and we will take reasonable steps to ensure that it is corrected.
If you think we have breached the Privacy Act, or you wish to make a complaint about the way we have handled your personal information, you can contact us by email firstname.lastname@example.org. Please include your name, email address and/or telephone number and clearly describe your complaint. We will acknowledge your complaint and respond to you regarding your complaint within a reasonable period of time. If you think that we have failed to resolve the complaint satisfactorily, we will provide you with information about the further steps you can take.